Frequently Asked Questions
Everything you need to know about your MELIJA beauty journey.
Are MELIJA products suitable for sensitive skin?
Yes, our products are formulated with clean, dermatologist-tested ingredients designed to be gentle yet effective for all skin types, including sensitive skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, provided it is at least 50% full.
Does MELIJA test on animals?
Absolutely not. MELIJA is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How can I track my shipment?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.