Returns & Exchanges

At MELIJA, we want you to be completely satisfied with your beauty purchases. If you are not entirely happy with your order, we offer a 30-day return policy for products in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original packaging to ensure they are protected during transit and include your packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.